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Before You Begin

  1. Inspect the item(s):

  • Photograph any damage that may have occurred during shipping.

  • Note any damage on the delivery receipt before signing for the shipment. If there is extensive visible damage to the machine, refuse to accept the shipment.

  • Verify the received goods against the packing list.

If there is any damage or shortages, you must contact Tormach within 30 days of receipt. Create a support ticket with Tormach Technical Support at tormach.com/how-to-submit-a-support-ticket for guidance on how to proceed.

  1. If there are any items that have not yet been delivered, we recommend waiting until you've received all shipments to begin installing the machine. Depending on the product and options ordered, the system may arrive in one or more shipments of:

  • Accessories (if applicable)

  • Machine

NOTE: The machine system and large accessories are sent by freight carrier. Smaller accessories may be sent by parcel service.

Packing List

The following items are included with your 24R (PN 39532):

  • 24R Machine Owner's Kit (PN 39534)

  • CW3000 Chiller (PN 35161)

  • Chiller Alarm Cable (PN 50381)

  • Tormach Tool Bag

The Tormach tool bag contains the following tools and items:

  • 6 mm Vacuum Gasket (PN 50362), 6 m

  • 18 mm - 21 mm Wrench (PN 50358)

  • 30 mm - 27 mm Wrench (PN 50357)

  • Adjustable Wrench (PN 50359)

  • Dust Shoe Assembly (PN 50625)

  • ER20 Collet: 1/4 in. (PN 30120)

  • ER20 Collet Nut

  • Grease Gun (PN 50360)

  • Metric Hex Wrench Set (PN 50361)

  • Operator box

The machine owner's kit contains the following items:

  • Black nylon cable tie, 4

  • Controller/Monitor Cable (PN 39042), 3

  • Ethernet Cable (PN 50383), 2000 mm

  • Grease Nozzle Kit (PN 50389)

  • M5 × 25 mm screw, 4

  • M5 nut, 4

  • Operator Box Drill Template (TD10713)

  • Operator's Manual (PN 39535)

Installation Tools and Items

Before uncrating and installing your machine, collect the following tools and items.

  • 2 in. × 6 in. × 8 in. board, 40

  • 4 in. × 4 in. × 6 ft visual grade #2 (or higher) board, 2

  • #5 drill bit

  • Combination wrenches:

    • 18 mm - 21 mm combination wrench (provided in the tool bag)

    • 30 mm - 27 mm combination wrench (provided in the tool bag)

  • Carpenter's level

  • Dead-blow hammer (or similar)

  • Distilled water

  • Drill

  • Ladder (optional)

  • Metric hex wrench set (provided in the tool bag)

  • Pallet jack

  • Phillips screwdriver

  • Pry bar

  • Safety eyewear that meets ANSI Z87+

  • Snips

  • Socket wrench and an 8 mm (5/16 in.) socket

  • Tape

  • Work gloves

  • Wrenches:

    • 8 mm wrench

    • 16 mm wrench

    • 21 mm wrench

    • 22 mm wrench

    • 24 mm wrench

    • Adjustable wrench (provided in the tool bag)

Move the Pallet

Tools and Items Required

  • Pallet jack

Shipments arrive in crates loaded on pallets, which the freight carrier unloads onto the curb or loading dock.

WARNING! Transportation and Lift Hazard: Before moving the machine, you must confirm that all persons are clear of the area below the machine. Qualified professionals must transport, lift, and move the machine. Moving parts can entangle, pinch, or cut you, causing death or serious injury.

Verify that the ground surface is smooth and clean of debris, and then use a pallet jack to move the pallet(s) to the desired installation location.

NOTE: If the ground is not smooth, you may need to use a forklift (or similar lifting equipment rated for uneven surfaces) to move the pallet(s).

Looking for more information?

This is a section of the 24R operator's manual. To view the whole manual, go to Tormach document UM10564.

If you have additional questions, we can help. Create a support ticket with Tormach Technical Support at tormach.com/how-to-submit-a-support-ticket for guidance on how to proceed.

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